• From Karen and Keith Smith

   "I just want to say a few words about out trip last week. First of all thank you for making all of the arrangements for us. Everything went smoothly and our luggage magically appeared everywhere we went. Princess did a stellar job with all the logistics of our land tour. Our entire experience was fantastic. We spent 4 days on the land tour first going into Denali State Park and National Park. The Princess resorts were beautiful and placed in remote areas. All the tour guides/bus drivers were knowledgeable and all had such a passion for the area we were in at that time. What I thought was going to be a long boring bus ride turned out to be a highlight of the trip. The train ride to Whittier was another great experience with trivia games and again a tour guide with incredible knowledge of the area. Reaching the ship as you turn the corner on the train was an awesome sight and as we entered the ship, sea lions were playing on the dock and eagles sat in the trees above us. Once again everything was taken care of prior to departing the train, we even received our cruise pass and just walked on the ship. The cruise was amazing and princess had a full time naturalist on board and throughout our journey, rangers came on and off depending upon where we were. Spending the day in Glacier National Park was one of the highlights of our trip. The huge ship we were on sat in front of the glacier for over an hour and turned on a dime. Amazing how close we were able to get being on the Diamond Princess. Our only disappointment was our helicopter/glacier excursion was cancelled due to weather. We saw whales, porpoises, seals and eagles all from our balcony. Great trip, would recommend bringing a good camera with telescopic lens and investing in good binoculars. Five stars to Princess and Marty."

From Don MacGregor

"Raye and Marty... Working with you two has been a delight. You both did not just book cruise fares... You looked after all the details just like a shepherd and his sheep. You double checked with everyone to make sure documents and boarding passes and all manner of things were looked after. Thanks so much and look forward to working with you both again."

From Ken Wager

"I have been doing some internet searching of info regarding the cruise tour and the ship and it becomes increasingly obvious to me that you have taken excellent care of us. Your knowledge of the advantage of a Port side room for the southern trip and your ability to get us in the midships bump out area for our cabins looks to be great. I was not knowledgeable regarding the bump outs on the Coral Princess until reviewing some cruise review sites and the reviews I have read regarding being in the bump out area and on the A and B decks makes you look brilliant and makes us look lucky to have dealt with you. I found you guys pretty much by the luck of the draw on a Goggle search. At the time of my first e-mail I had no idea who you were, where you were located, how legitimate you were or what your level of expertise may be. Let me say that at this point I am very happy I found you and appreciate how well you have served us."

From John Conway
"I want to thank you for helping with the arrangements for our recent cruise on Princess. My wife, my three daughters, and I had a wonderful time. Everything worked out perfectly. I was anticipating having to bribe the maitre d' to have us all sit together at the second seating, but that turned out to be not necessary. The seating arrangements had already been made. You also surprised us with complimentary wine vouchers and onboard credits, and those extra thoughtful touches by you were the icing on the cake. I won't hesitate recommending your services to anyone I know thinking about a cruise. I also hope to do more business with you in the future. Thank you again for your extra efforts."

• From David Hillman

  "Raye and Marty, I have been involved organizing and leading 8 different group cruises of more than 30 people over the past 10 years. I wholeheartedly believe Cruise Direct Online made this cruise for our company of 33 on The Explorer of the Seas this past March,  the easiest to accommodate the multitude of individual desires and therefore the best yet. You were always attentive to detail and quick to respond to every demand. I especially want to thank you for helping to get our special circumstances of the couple added on the last day prior to departure completely taken care of. Jumping through hoops must be one of your specialties. I have never before had such care and concern from any other cruise travel agent. We really feel some kinship to you for the outstanding job you did. We will always have your agency phone number and email address for quick reference for the next cruise. We had a group picture made and have included it for you to see the many smiling faces of which you helped to make. Many thanks for your massive efforts."